At UGFashion.pk, we carefully pack every order to ensure your products reach you safely and in excellent condition.

Order Processing

Orders are normally processed within 1–3 business days after confirmation.

Orders placed on weekends or public holidays may be processed on the next working day.

Delivery Time

For deliveries within Pakistan, orders generally arrive within:

3–7 business days

Delivery times may vary depending on your location, courier availability, weather conditions, public holidays, or other unforeseen circumstances.

Free Shipping

Enjoy free shipping on orders above PKR 3,000.

Orders below the free-shipping threshold may be subject to applicable delivery charges.

Order Tracking

Once your order has been dispatched, you may receive tracking information through your registered contact details.

You can use the tracking information to follow the progress of your shipment.

Delivery Address

Please make sure your:

  • Name
  • Complete address
  • City
  • Phone number

are entered correctly at checkout.

UGFashion.pk cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete customer information.

Delayed Deliveries

Although we work with reliable courier partners, delivery times can occasionally be affected by:

  • Weather conditions
  • Public holidays
  • High order volumes
  • Courier delays
  • Remote-area deliveries
  • Unexpected logistical circumstances

We appreciate your patience in such situations.

International Shipping

If international shipping is offered, shipping charges and delivery times will depend on the destination, package weight, and courier service selected.

Any customs duties, taxes, or import charges applicable in the destination country are the responsibility of the customer.